18+ · Support center
Help and frequently asked questions
Find answers about check-in, access, privacy and current product status.
Phone is the stated preferred contact option. The form forwards requests to the support email. Use the official portal to track a request with a code. Email replies are not automated, and no response time is guaranteed.
A real call has not yet been tested; service availability, coverage and response times are not confirmed. For screenshots or additional information, use the secondary email.
Direct chat
Live chat support is not available on this page. Use the phone, portal or email options above.
Support email
cryptocaviar.app+blisbis@gmail.comSecondary email for sending screenshots or additional information.
Protect your information
Do not send passwords, documents, intimate photos, access codes or your exact location in general support requests.
Send a support request
This form complements phone support. Submitted requests are forwarded to the support email; no response time is guaranteed.
Frequently asked questions
- Do I need to prove I am bisexual?
- No. Participation is based on self-identification; no experience, history or attraction ratio is required.
- Can I participate if I have a partner?
- Yes. Profiles are individual; linking another person is optional and requires an invitation, acceptance and mutual visibility choices.
- How does check-in work?
- The requested rule is being implemented: a 5 km area for 30 days or the same venue for 24 hours after an in-person GPS check-in. Until publication is confirmed, the deployed rule remains 5 km for 24 hours or the same venue for 1 hour. Started or accepted conversations do not expire because of check-in. There is no background tracking.
- Is check-in annual?
- The requested change, still being implemented, is 5 km for 30 days or the same venue for 24 hours after an in-person GPS check-in. Until publication is confirmed, the current rule remains 5 km for 24 hours or the same venue for 1 hour.
- Is the app in the stores?
- The updated web beta is available. The Google Play listing visual identity has been updated. Android remains in authorized internal testing; public availability in the app stores is still pending. The listing update is not a public app launch.
- How long does virtual Premium Passport last, and how does it work?
- It is not for sale. If made available, it will last up to 24 hours and be identified as virtual travel, not physical presence. New conversations can begin only after an invitation is accepted.
- Is Premium for sale yet?
- No. Premium and billing are disabled during validation.